FAQ

Frequently Asked Questions


1) How much does picture framing cost?


A difficult question to answer without more information. There are many variables such as the size of the piece, what it is, and most importantly how you want to frame it. Do you want a wooden or a metal frame, modern or traditional? Are mats required and if so would a double or triple mat be more appropriate? Is glass required and if so, what type of glass would you want? Each of these and other factors can change the price quite a bit. For this reason we shy away from giving quotes without seeing the work, however, the more information we have the more accurate our quote can be.

There are a couple of good reasons to bring in your work when choosing a frame or just getting a quote:

Because of the multitude of framing choices, even asking for a simple wooden frame and glass can still lead to a wide range of prices. What may be a simple frame to you, may not be to another person, so its always best to come in and choose a product that suits you. We are more than happy to give a free quote based on your choices.

A second and very good reason to bring in your piece for a quote is to take advantage of our years of experience in colour and design. If we have the piece in front of us, we can offer our opinion on the best way to present and frame it. Often cheaper is not always better. We can help find the perfect frame for your art and get you the best value for your money.

2) How long does it take to frame a picture?


Most work is completed within one or two weeks. Some items will take longer depending on complexity and material availability. Since we have a good selection of material on hand, we can do some jobs within hours or days.

3) Is my artwork safe there?


Yes, your artwork is safe with us. We pride ourselves in taking care of your artwork to the best of our ability. We do all the framing on site, and when framing is involved your art never leaves our store and is finished by one of our trained and experienced professionals.

4) Do you offer "Plaque Mounting?"


Yes we do. Plaque Mounting is the only thing that we "outsource." We have a company that picks up and delivers each week. These are the only items that we do not finish in-house.

5) What is Conservation grade framing?


Different framing materials can affect your artwork in different ways. Conservation framing generally refers to matting and glass. Conservation mats are often called Acid-free mats. These are designed to help keep your artwork in original condition. The glass should keep out harmful ultraviolet light to reduce the effects of fading.

6) Can I get a discount?


There are a couple of ways to get discounts.
1) See our "Specials and Sales page for various offers throughout the year.
2) Although our prices are already good, we do offer discounts for multiple orders. If you bring in 6 or more items at a time, you will get a 10% discount on the entire order. If you bring in 10 or more, the discount is 15%.
We cannot combine discounts and details are available in store.

Feel free to contact us if you have any more questions.